Payment

At Floresdelsur, the following payment methods are available:

  • Bank Transfer (If you choose bank transfer, you will receive the account details by email to make the payment.) – Available for all deliveries.
  • Credit/Debit Card VISA / MASTERCARD / REDSYS – Available for all deliveries.

Credit Card Security

At Floresdelsur, we work with entities that provide secure payment methods with fraud prevention, ensuring the protection of our website and our customers. For even greater security, we operate in a fully secure environment with HTTPS protocol.

Shipping

The delivery times listed below include the entire process once the order is completed, assuming that the day is always a business day (for preparation, dispatch, and delivery):

– SHIPPING OPTIONS FOR SPAIN

— SPAIN (MAINLAND): Express Parcel Shipping (FREE for purchases over €75) RECOMMENDED

  • Orders placed before 12:00 pm are dispatched to the courier on the same day, so mainland deliveries are completed within 24h.
  • Cost to customer: €5.99 FLAT RATE!
  • Carrier: 24h courier service with SMS / Email notification.
  • Secure shipping, special packaging, and tracking code.
  • Estimated delivery time: 1-2 business days.
  • Additional charges for cash-on-delivery payments are calculated in the cart (minimum €3).
  • Valid only for shipments to mainland Spain. Balearic Islands, Canary Islands, Ceuta, Melilla, and Portugal are excluded.

— BALEARIC ISLANDS: Express Parcel Shipping (FREE for purchases over €95)

  • Orders placed before 12:00 pm are dispatched to the courier on the same day, so deliveries are completed within 24h.
  • Cost to customer: €9.99 VAT incl. FLAT RATE!
  • Carrier: 24h courier service with SMS / Email notification.
  • Secure shipping, special packaging, and tracking code.
  • Delivery time: 3-5 business days.
  • Additional charges for cash-on-delivery payments are calculated in the cart (minimum €3).

– MAINLAND PORTUGAL: Express Parcel Shipping (FREE for purchases over €105)

  • Orders placed before 12:00 pm are dispatched to the courier on the same day, so deliveries are completed within 24h.
  • Cost to customer: €9.99 VAT incl. FLAT RATE!
  • Carrier: 24h courier service with SMS / Email notification.
  • Secure shipping, special packaging, and tracking code.
  • Delivery time: 3-5 business days.
  • Additional charges for cash-on-delivery payments are calculated in the cart (minimum €3).

– SHIPPING OPTIONS FOR EUROPE (EU)

  • Express Parcel Shipping (FREE for purchases over €295)
  • Cost to customer: Automatically calculated in the cart.
  • Carrier: International Courier Service Aggregator with SMS / Email notification.
  • Secure shipping, special packaging, and tracking code.
  • Delivery time: 5-8 business days.